Www.dipolesusa.com

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Terms and Conditions

Dipoles USA LLC dba DipolesUSA.com:

Terms and Conditions

Welcome to DipolesUSA.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Limitations of Liability Dipoles USA LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

2. Intellectual Property/Trademark Protection All content on this website, including text, graphics, logos, and images, is the property of Dipoles USA LLC and is protected by United States and international copyright and trademark laws. Unauthorized use of any content is strictly prohibited.

3. Pricing and Payment Terms All prices are listed in USD and are subject to change without notice. Payment must be made at the time of purchase. We accept various payment methods, including credit cards and PayPal.

4. Shipping, Returns, Exchanges, and Cancellations We offer shipping to various locations. Shipping costs and delivery times vary based on the destination. Returns and exchanges are accepted within 30 days of purchase, provided the product is in its original condition. Cancellations can be made within 24 hours of placing an order.

5. Product Information We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

6. Dispute Resolution Any disputes arising from the use of our website or products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

7. Information Accuracy While we make every effort to ensure the accuracy of the information on our website, we do not guarantee that all information is accurate, complete, or current. We reserve the right to correct any errors or omissions and to update information at any time without prior notice.

8. Terms of Sale All sales are subject to these terms and conditions. By placing an order, you agree to be bound by these terms.

9. Payment Terms Payment is due at the time of purchase. We accept various payment methods, including credit cards and PayPal.

10. Shipping & Delivery We offer shipping to various locations. Shipping costs and delivery times vary based on the destination.

11. Disclaimer of Liability Dipoles USA LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

12. External Links Our website may contain links to external websites that are not operated by us. We have no control over the content and practices of these websites and cannot accept responsibility or liability for their respective privacy policies.

13. Loyalty Programs and Promotions We may offer loyalty programs and promotions from time to time. These programs and promotions are subject to specific terms and conditions, which will be provided at the time of the offer.

Return and Refund Policy

Dipoles USA LLC

Return Process

We want you to be completely satisfied with your purchase. If you are not satisfied, you can return the product within 30 days of purchase, provided it is in its original condition. Here are the steps to follow for a return:

Initiate a Return: Contact our customer service team via email or phone to initiate the return process. Please provide your order number and the reason for the return.
Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number. This number must be included with your returned item.
Packaging: Pack the item securely in its original packaging, including all accessories, manuals, and documentation. Ensure the RA number is clearly marked on the outside of the package.
Shipping: Ship the item to the address provided by our customer service team. We recommend using a trackable shipping method to ensure the item reaches us safely. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Inspection and Refund: Once we receive the returned item, it will be inspected to ensure it is in its original condition. If the item meets our return criteria, a refund will be issued to the original payment method within 7-10 business days. If the item does not meet our return criteria, it will be returned to the customer at their expense.

Exchanges: If you wish to exchange an item, please follow the return process to return the original item and place a new order for the desired item.

Cancellations: Orders can be canceled within 24 hours of placing the order as long as it has not shipped yet. If the item has shipped than the buyer is responsible for both the "ship to" costs and "the return shipping costs". After this period, the order will be processed, and you will need to follow the return process if you wish to return the item.

Thank you

Terms and Conditions

Return and Refund Policy

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